(((Test Call)))

When you activate a new phone, call this number to make sure the outbound calls work. 913-398-2220

▪︎When you hear the recording hang up.

▪︎Do Not Call 611

*If you have CRM access, you can make a call from the CRM line to the newly activated phone.

*If not, then no need to call it. Just have them call someone they know to call them back.

*This process allows us to add the appropriate tags and other meta data in the back office to make sure we maximize our efficiency helping the clients long-term.

(((5 Step Test Text Process)))

Do these 5 steps each time you activate a new phone. It's as simple as typing a sentence.

▪︎Make this test text FROM the newly activated phone TO our company line. 913-398-2220

1. Customer Name, (John Smith)

2. Carrier, (suw)

3. Model, (hd65)

4. Location, (1406)

5. Agent Name, (Robin)

▪︎(((John Smith suw hd65 1406 Robin)))

*CONFIRM if you understand this 5 Step Process.